A fresh approach to tenant referencing. Designed to reduce your workload while increasing productivity and responsiveness.

Choose PTR

Premier Tenant Referencing is a specialist independent provider of thorough tenant referencing services, exclusively for Residential Estates Agents and Letting Agents. Our aim is to increase agents’ effectiveness and profitability by offering a unique approach to tenant vetting with services being tailored to each agent’s requirements and backed up with a first class service.

A Fresh Approach

Our industry experience and research shows that a significant number of Letting Agents’ report inadequate service from their tenant vetting provider. Premier Tenant Referencing is designed with an agents’ service in mind, for example, we provide seamless handling of tenants' enquiries from application submission to completion.

 

Communication

Premier Tenant Referencing are passionate about communication and work to defined standards, ensuring we provide a prompt service. 100% of our loyal clients trust in our rapid response times. A dedicated account manager oversees each account and personally processes every application giving each agent and their tenants a truly personal service.

Tenant Referencing:

Our application submission is designed to be as quick and easy as possible. Simply scan and email, or fax the application to your UK based account manager who will confirm receipt and commence the tenant screening process. Completed reports are issued within 24 – 48 hours depending on response times from referees. All applications and any delays (for example government bodies insisting that references are returned by post) are itemised on a progress update provided every morning.

PTR clients benefit from a dedicated account manager who personally processes applications and (if required) answers calls from tenants relating to the referencing process until the final report is issued. All clients, who have taken up this free service, have noticed a significant improvement in their application process. It obviously frees up an agents time to allow increased productivity and ultimately increases business profits.

Flexibility is another crucial feature of PTR’s service.  We recognise that both tenants and agents have ad hoc requirements and we will accommodate these whenever possible. For example, we offer extended opening hours by prior arrangement.

Integration of our tailored services into letting agents’ procedures ensures that tenants receive a trouble free service throughout their assessment process. For example, we provide personalised application forms to include agents’ name and logo where required.

Check some of our client’s testimonials to see how they benefit from our service.

To find out how we can assist with your workload and contribute to your effectiveness and profitability contact us now and speak to one of our dedicated account managers.